Privacy Policy

Brand Graphix Design ("we," "us," "our") is a creative branding agency based in Lucknow, India, serving clients globally. This policy applies to https://brandgraphixdesign.in and covers how we handle personal information collected through the site.

Information you give us. When you submit our contact or quote form, we collect what you provide: name, email address, phone number, company name, project requirements, budget range, country/location, and the services you're interested in. When you message us on WhatsApp or email, we receive whatever you send us there directly.

Information collected automatically. Like most websites, we use cookies and similar technologies (via Google Analytics and Meta Pixel) that collect your IP address, browser and device type, pages viewed, referring site, and general location. See our Cookie Policy for details.

• To respond to enquiries and prepare quotes or proposals
• To deliver design services once you become a client
• To send project-related updates and, occasionally, relevant marketing
• To understand how visitors use our site and improve it
• To run and measure advertising campaigns
• To meet legal, tax, and accounting obligations

We don't sell your personal information. We share it only with:

• Our CRM provider (Connexify), which stores and manages enquiries submitted through our contact form on our behalf
• Google (Analytics) and Meta (Facebook/Instagram Pixel), for site analytics and advertising measurement
• Our website hosting provider, to operate the site itself
• Authorities, where required by law

These providers may process data outside your home country, including in India, where we are based.

We keep enquiry and project information for as long as needed to respond to you, deliver services, and meet our legal and accounting obligations, after which it's deleted or anonymised.

We take reasonable technical and organisational steps to protect your information. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to object to certain uses (such as marketing). To exercise any of these, email us at info@brandgraphixdesign.in.

Our services are intended for businesses and individuals over 18. We don't knowingly collect information from children.

Our site links out to WhatsApp and our social media profiles. Those platforms have their own privacy policies, which we encourage you to read.

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the site after changes means you accept the updated policy.

Questions about this policy or your data? Reach us at info@brandgraphixdesign.in or +91 9151066733.